User accounts cannot be deleted in Apricot; instead, users can be marked as inactive. The user will no longer be able to login to Apricot or access any part of your database, and they will be removed from your user seat count. Apricot will continue to keep records of any data the inactive user created or updated in the system.

Note: If your organization has a special circumstance that requires a user be entirely deleted from Apricot records, please contact Support for assistance.

In the Administrator view of Apricot, expand the Access Control category of the navigation bar and select Users.

A list of users in your Apricot site will be displayed. You can click the Search Field dropdown to filter the results by username, name, or other criteria. Click the Name of the user you’d like to mark as inactive.

In the User Details section, select Inactive in the User Type field and click ‘Save Record’ in the Record Options palette to deactivate the user.

Note: Apricot requires all User Types other than ‘Administrator’ to have at least one assigned permission set, including inactive users (who will still be unable to access Apricot). To deactivate an Administrator, first select the ‘Standard’ User Type. In the Assigned Permission Sets section of the Users page, add a permission set to the user. Then, change the User Type to ‘Inactive’ before saving the record.