Learn how to troubleshoot common issues with Apricot bulletins below.
Q: I accidentally deleted a bulletin. How can I restore it?
Deleted bulletins cannot be restored. Our recommended best practice is to uncheck the "Active" box when editing a bulletin you no longer need in case you decide to reuse or repurpose the bulletin in the future.
Q: How do I adjust the filters for the report used in my report bulletin?
While report bulletins can display an existing report in your site, they cannot display filters or global values that are present in the full version of the report. In order to adjust filters for report bulletins, you'll need to edit the report in the Report Center and publish the changes for the new filters to be applied to the bulletin.
Q: My bulletin has a button to direct users to start the first step of a workflow. Why isn't the step showing as completed?
Our recommended best practice is to always start a workflow from the "My Workflows" page of the "My Apricot Tools" category in the navigation bar. This guarantees that the workflow is initiated successfully and registers the first step as completed. It is considered expected behavior that attempting to complete the starting step of a workflow through bulletin navigation causes workflow performance issues for users.