Training Video

Turning on MFA: 

  • Navigate to Apricot settings – this feature is located at the bottom of the Security section
  • Admin activates for the site
  • Once activated, all users (including guest users) will be prompted upon login to set up their MFA settings 

User Setup:

  • From the User badge in the top right, click User Preferences
  • Authentication options are located in the Multifactor Authentication section
  • User can verify by either text or email
  • User will be prompted to verify their account as seen below

Remembered Device: 

  • Apricot will only remember one device
  • When a user first logs in OR the user logs in from an unknown device, they will be asked if they would like to update their remembered device after verifying the account

Authenticating the account:

  • User will be prompted to authenticate their account when they either login from an unknown device or when the number of days have passed as set by the site's "Days Before User Must Reauthenticate" setting
  • Validation code will expire in 30 mins but can be resent as needed with the “Resend code” option 
  • NOTE: This functionality is currently only available to US clients
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