Articles for Apricot Administrators

Backing Up / Extracting Data

Written by Bekah K.
Updated over a week ago

Program Assignment vs. Program Enrollment

"Programs" in Apricot have a different function than the programs your organization offers.

Written by Taylor Roderick
Updated over a week ago

Apricot Packages

Get to know the differences between the Apricot packages that Social Solutions offers.

Written by Matthew Smith
Updated over a week ago

Restoring Archived Records

This article outlines how to locate and restore records that have been archived in your database.

Written by Taylor Roderick
Updated over a week ago

Connect Portal

A brief overview of what Participants will see in their Connect Portal and how to change their password.

Written by Raven Charleston
Updated over a week ago

Apricot Sandbox

A Sandbox is a secondary database in which Administrators can conduct testing or training without making changes in their live site.

Written by Taylor Roderick
Updated over a week ago

Opening the Error Console

If Support needs more information to identify an error, they may ask you to open the error console on your browser and take a screenshot.

Written by Taylor Roderick
Updated over a week ago

Disabling and Archiving Participants in Connect

Clarifying the difference between disabling and archiving Connect Participants, and providing instructions on how to do so

Written by Taylor Roderick
Updated over a week ago

Troubleshooting Connect with your Participants

Administrators can go through these steps with their Connect Participants directly to help troubleshoot basic errors

Written by Taylor Roderick
Updated over a week ago

Registering Participants in Connect

This article will cover how to register participants in Connect.

Written by Taylor Roderick
Updated over a week ago

How to Create Navigation Bulletins

Within Apricot, you can create Bulletins with buttons to navigate to specific pages on the site.

Written by Clint Colisch
Updated over a week ago

Guest User Access

Guest User Access is a feature that allows non-staff or community members to become Apricot users with extremely limited access.

Written by Taylor Roderick
Updated over a week ago

Connect Webinar and FAQ

We hosted a webinar related to Connect and consolidated the most common questions asked during the presentation within this article

Written by Taylor Roderick
Updated over a week ago

Apricot 360 | School Performance Tab

Non-Profit organizations working in the youth development vertical now have visibility into student data with the School Performance Tab.

Written by Taylor Roderick
Updated over a week ago

Assigning Connect Access to Standard Users

Written by Taylor Roderick
Updated over a week ago

COVID-19 Screening Form Templates

Social Solutions has developed 4 screening forms that can be found in our template library and used in to any Apricot database.

Written by Taylor Roderick
Updated over a week ago

Converting Date Values in Excel for Exporting Reports

This article walks you through converting date values in Excel to optimize the filter function of Excel.

Written by Cole Lapwing
Updated over a week ago

Mobile Apricot Beta

Available to Core/360 clients, Mobile Apricot Beta capabilities has been released as an opt-in.

Written by Taylor Roderick
Updated over a week ago

Defect Resolution Time Frame

Written by Taylor Roderick
Updated over a week ago

Apricot Security and Hosting

Social Solutions Global, Inc. (“SSG”) takes comprehensive measures to ensure that data is kept safe.

Written by Liz Marshall
Updated over a week ago

System Inactivity Timeout

An Apricot Admin can specify how long a Standard user can be logged into a session in Apricot.

Written by Tania
Updated over a week ago

Cannot Load Secure Web Form

Written by Taylor Roderick
Updated over a week ago

Equipment Needed to Access Apricot

Apricot is a web-based database. To access Apricot, you need a computer with internet access and an up-to-date internet browser.

Written by Clint Colisch
Updated over a week ago

Shared Files

Written by Taylor Roderick
Updated over a week ago

Dashboard Bulletins

Written by Taylor Roderick
Updated over a week ago

Apricot Connect

This document outlines the second release of Connect capabilities for Apricot Core and 360 customers.

Written by Taylor Roderick
Updated over a week ago

Multifactor Authentication

Multifactor Authentication is an added security feature available to Apricot Core and Apricot 360 Users in the United States

Written by Taylor Roderick
Updated over a week ago

Apricot Connect: Intake Forms

Intake uses a Tier 1 Standard Form from your database to build an Intake Form. It's available to Apricot Core, Apricot 360, AFF and, AVS.

Written by Taylor Roderick
Updated over a week ago

Workflows

This guide will walk you through how to use the Apricot Workflows module.

Written by Taylor Roderick
Updated over a week ago

Import Tool | Table of Contents

The Apricot Imports Tool is a feature that allows data from an Excel spreadsheet in .csv format to be inserted into the database.

Written by Taylor Roderick
Updated this week

Record Audit (Record History)

Written by Taylor Roderick
Updated over a week ago

Apricot Glossary

View common Apricot terms in the Glossary below.

Written by Taylor Roderick
Updated over a week ago

Apricot Settings

Reference the number of user licenses, the list of a la carte features, general configuration settings, usage statistics, and your logo.

Written by Taylor Roderick
Updated over a week ago

Revert an Import

After you have completed an import, you can "revert," or undo, it and remove the records or links you have imported.

Written by Clint Colisch
Updated over a week ago

Document Folder Merge Tool

This tool allows duplicate Tier 1 records to have their document folders merged, combining them into one document folder

Written by Taylor Roderick
Updated over a week ago

My Apricot Tools

Written by Taylor Roderick
Updated over a week ago

Bulletins

Apricot bulletins allow Administrators to create a message that can be shared on the My Apricot tab landing page.

Written by Taylor Roderick
Updated over a week ago

User Information and User Preferences

Your personal user information is found in the top right corner of every Apricot page.

Written by Taylor Roderick
Updated over a week ago

Accessibility Actions Menu

Explanation of the Palette Dropdown option contained in the Accessibility section of the Apricot Settings page.

Written by Taylor Roderick
Updated over a week ago

Attendance Dashboard

This document covers the Attendance Dashboard.

Written by Taylor Roderick
Updated over a week ago