About Apricot Support

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12 articles in this collection
Written by Taylor Roderick, Tania, Taryn Petty and 5 others

Case Priorities | Support

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Written by Colby Fore
Updated over a week ago

2021 Scheduled Maintenance

When Apricot has scheduled downtime.
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Written by Ryan Bittick
Updated over a week ago

Setting Up a Support Call

How to schedule a support call using your Support Package.
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Written by Raven Charleston
Updated over a week ago

Troubleshooting: Accessing Your Apricot Site

General tips to help you troubleshoot common issues
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Written by Taryn Petty
Updated over a week ago

After-Hours Support

How to contact us when an emergency happens outside of our support hours.
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Written by Gabi Hardy
Updated over a week ago

Best Practices: Contacting Apricot Support

We will guide you through the "Best Practices" of contacting Apricot Support.
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Written by David Anderson
Updated over a week ago

Single Sign-On Error

Why am I getting a Single Sign-On error when trying to log into the Customer Support Portal?
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Written by Tania
Updated over a week ago

Support Packages

This article covers our different support packages and what is included for each.
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Written by Taylor Roderick
Updated over a week ago

Can't Find It?! Browse Apricot Topics Here!

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Written by Taylor Roderick
Updated over a week ago

Apricot 2018 Monthly Maintenance Schedule

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Written by Taylor Roderick
Updated over a week ago

Tabs

The tabs across the top of your Apricot allow you to access different parts of the software.
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Written by Taylor Roderick
Updated over a week ago

Contacting the Apricot Support Team and Using the Help Center

How to use Apricot's help center
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Written by Taylor Roderick
Updated over a week ago