About Apricot Support
Learn all about how to contact support and our policies.
Apricot Support | Support Holidays 2023
Social Solutions is becoming Bonterra
Apricot Support | Contacting Apricot SupportHow to use Apricot's help center
Apricot Support | Who should I contact?
Apricot Support | Using the Help Center
Apricot Support | Apricot Chat
Apricot Support | After Hours and Critical SupportHow to contact us when an emergency happens outside of our support hours.
Apricot Support | Scheduled Maintenance
Apricot Support | Best practices for contacting supportWe will guide you through the "Best Practices" of contacting Apricot Support.
Apricot Support | Case Priorities
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Apricot Packages and Add-Ons | Apricot Support Packages (Free and Add-On)This article covers our different support packages and what is included for each.
Apricot Packages and Add-Ons | Apricot Training
Apricot Packages and Add-Ons | Results Reporting Specialist Package
Apricot Packages and Add-Ons | Advanced Support Package
Setting Up a Support CallHow to schedule a support call (prescheduled consultation) using your Support Package.
Apricot Packages and Add-Ons | ASC Program Management Bundle
Apricot Packages and Add-Ons | Managed Services | Apricot for Homelessness Services Quality Assurance Program
FAQs | Automated Export from Results Reporting (Apricot to SFTP)An article intended to help customers who have enlisted, or are considering enlisting, Professional Services for help exporting through SFTP