About Apricot Support
Learn all about how to contact support and our policies.
Apricot Support | Support Holidays
Social Solutions is becoming Bonterra
Apricot Support | Contacting Apricot SupportHow to use Apricot's help center
Apricot Support | Who should I contact?
Apricot Support | Using the Help Center
Apricot Support | Apricot Chat
Apricot Support | After Hours and Critical SupportHow to contact us when an emergency happens outside of our support hours.
Apricot Support | Scheduled Maintenance
Apricot Support | Case Priorities
Bonterra update: Website changes are coming
Apricot Support | Best practices for contacting supportWe will guide you through the "Best Practices" of contacting Apricot Support.
Apricot Packages and Add-Ons | Apricot Support Packages (Free and Add-On)This article covers our different support packages and what is included for each.
Apricot Packages and Add-Ons | Apricot Training
Apricot Packages and Add-Ons | Results Reporting Specialist Package
Apricot Packages and Add-Ons | Advanced Support Package
Setting Up a Support CallHow to schedule a support call (prescheduled consultation) using your Support Package.
Apricot Packages and Add-Ons | ASC Program Management Bundle
Apricot Packages and Add-Ons | Managed Services | Apricot for Homelessness Services Quality Assurance Program
FAQs | Automated Export from Results Reporting (Apricot to SFTP)An article intended to help customers who have enlisted, or are considering enlisting, Professional Services for help exporting through SFTP
Apricot Foundational Webinar Course Catalog
View and Register for Live Training SessionsTake the following steps to view and register for upcoming live group training sessions:
Apricot Packages and Add-Ons | Platinum Support PackageIncrease efficiency, secure funding and scale impact with Bonterra Platinum Support.
Apricot Private Training Menu