About Apricot Support

Case Priorities | Support

Written by Colby Fore
Updated over a week ago

2021 Scheduled Maintenance

When Apricot has scheduled downtime.

Written by Ryan Bittick
Updated over a week ago

Setting Up a Support Call

How to schedule a support call using your Support Package.

Written by Raven Charleston
Updated over a week ago

Troubleshooting: Accessing Your Apricot Site

General tips to help you troubleshoot common issues

Written by Taryn Petty
Updated over a week ago

After-Hours Support

How to contact us when an emergency happens outside of our support hours.

Written by Gabi Hardy
Updated over a week ago

Best Practices: Contacting Apricot Support

We will guide you through the "Best Practices" of contacting Apricot Support.

Written by David Anderson
Updated over a week ago

Single Sign-On Error

Why am I getting a Single Sign-On error when trying to log into the Customer Support Portal?

Written by Tania
Updated over a week ago

Support Packages

This article covers our different support packages and what is included for each.

Written by Taylor Roderick
Updated over a week ago

Can't Find It?! Browse Apricot Topics Here!

Written by Taylor Roderick
Updated over a week ago

Apricot 2018 Monthly Maintenance Schedule

Written by Taylor Roderick
Updated over a week ago

Tabs

The tabs across the top of your Apricot allow you to access different parts of the software.

Written by Taylor Roderick
Updated over a week ago

Contacting the Apricot Support Team and Using the Help Center

How to use Apricot's help center

Written by Taylor Roderick
Updated over a week ago