About Apricot Support

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20 articles in this collection
Written by Taylor Roderick, Bekah K., Raven Charleston and 2 others

Apricot Support Policies

Allow-listing Email Addresses

#allowlist #whitelist #welcomelist

Written by Bekah K.
Updated over a week ago

Apricot Support | Contacting Apricot Support

How to use Apricot's help center

Written by Taylor Roderick
Updated over a week ago

Apricot Support | Who should I contact?

Written by Bekah K.
Updated over a week ago

Apricot Support | Using the Help Center

Written by Bekah K.
Updated over a week ago

Apricot Support | Apricot Chat

Written by Bekah K.
Updated over a week ago

Apricot Support | After Hours and Critical Support

How to contact us when an emergency happens outside of our support hours.

Written by Taylor Roderick
Updated over a week ago

Apricot Support | Australia and New Zealand Support

Written by Bekah K.
Updated over a week ago

Apricot Support | Support Holidays 2022

Written by Bekah K.
Updated over a week ago

Apricot Support | 2022 Scheduled Maintenance

When Apricot has scheduled downtime.

Written by Ryan Bittick
Updated over a week ago

Best Practices: Contacting Apricot Support

We will guide you through the "Best Practices" of contacting Apricot Support.

Written by Taylor Roderick
Updated over a week ago

Apricot Support | Case Priorities

Written by Colby Fore
Updated over a week ago

Can't Find It?! Browse Apricot Topics Here!

Written by Taylor Roderick
Updated over a week ago

Apricot Packages and Add-Ons

Apricot Packages and Add-Ons | Apricot Support Packages (Free and Add-On)

This article covers our different support packages and what is included for each.

Written by Bekah K.
Updated over a week ago

Apricot Packages and Add-Ons | Apricot Trainings

Written by Bekah K.
Updated over a week ago

Apricot Packages and Add-Ons | Results Reporting Specialist Package

Written by Bekah K.
Updated over a week ago

Apricot Packages and Add-Ons | Advanced Support Package

Written by Bekah K.
Updated over a week ago

Apricot Packages and Add-Ons | Managed Services | System Admin Package

Written by Bekah K.
Updated over a week ago

Setting Up a Support Call

How to schedule a support call (prescheduled consultation) using your Support Package.

Written by Raven Charleston
Updated over a week ago

Apricot Packages and Add-Ons | Enterprise Advanced Support Package

Written by Bekah K.
Updated over a week ago

Apricot Packages and Add-Ons | Managed Services | Apricot for Homelessness Services Quality Assurance Program

Written by Bekah K.
Updated over a week ago