Our offices are open from Monday - Friday, 7:00 AM to 7:00 PM CT except on the following holidays.
During holidays, please open a support ticket through the Portal or by emailing apricot@bonterratech.com. All normal support inquiries will be addressed the next business day.
Status Page
Please see our scheduled maintenance, unscheduled maintenance and any open incidents on our status page.
United States Observed Holidays
Holiday | Date |
New Year’s Day (Observed) | Monday, January 2, 2023 |
Martin Luther King Jr. Day & Civil Rights Day | Monday, January 16, 2023 |
Presidents’ Day | Monday, February 20, 2023 |
Cesar Chavez Day | Friday, March 31, 2023 |
Self Care Day | Friday, April 28, 2023 |
Memorial Day | Monday, May 29, 2023 |
Juneteenth (Observed) | Monday, June 19, 2023 |
Independence Day | Tuesday, July 4, 2023 |
Women’s Equality Day (Observed) | Friday, August 25, 2023 |
Labor Day | Monday, September 4, 2023 |
Indigenous Peoples’ Day/World Mental Health Day | Monday, October 9, 2023 |
Thanksgiving | Thursday, November 23, 2023 |
Day After Thanksgiving* | Friday, November 24, 2023 |
Christmas Eve (Observed)* | Friday, December 22, 2023 |
Christmas Day | Monday, December 25, 2023 |
Australia Observed Holidays
Holiday | Date |
New Year’s Day (Observed_ | Monday, January 2, 2023 |
Australia Day | Thursday, January 26, 2023 |
Labour Day/Adelaide Cup Day | Monday, March 13, 2023 |
Cesar Chavez Day | Friday, March 31, 2023 |
Good Friday | Friday, April 7, 2023 |
Easter Monday | Monday, April 10, 2023 |
ANZAC Day | Tuesday, April 25, 2023 |
King's/Queen's Birthday/Volunteer's Day | Monday, June 12, 2023 |
Juneteenth (Observed) | Monday, June 19, 2023 |
Women’s Equality Day | Monday, August 28, 2023 |
AFL Grand Final Friday (Victoria AU) | TBD (Friday Before AFL Grand Final) |
Labour Day (South AU) | Monday, October 2, 2023 |
Melbourne Cup Day (Victoria AU) | Tuesday, November 7, 2021 |
International Day for the Elimination of Violence Against Women | Friday, November 24, 2023 |
Christmas Day | Monday, December 25, 2023 |
Boxing Day/Proclamation Day | Tuesday, December 26, 2023 |
After Hours Critical Support
Please see how to contact our teams in the case of a critical incident.