Our offices are open from Monday - Friday, 7:00 AM to 7:00 PM CT except on the following holidays.
During holidays, please open a support ticket through the Portal or by emailing customer.care@socialsolutions.com. All normal support inquires will be addressed the next business day.
Please see how to contact our teams in the case of a critical incident. below
United States Observed Holidays
Holiday | Date |
New Year’s Day | Monday, January 3, 2022 |
Martin Luther King Jr. Day & Civil Rights Day | Monday, January 17, 2022 |
Presidents’ Day | Monday, February 21, 2022 |
Cesar Chavez Day | Friday, April 1, 2022 |
Self Care Day | Friday, April 29, 2022 |
Memorial Day | Monday, May 30, 2022 |
Juneteenth (Observed) | Monday, June 20, 20 |
Independence Day | Monday, July 4, 2022 |
Women’s Equality Day | Friday, August 26, 2022 |
Labor Day | Monday, September 5, 2022 |
Indigenous Peoples’ Day/World Mental Health Day | Monday, October 10, 2022 |
Thanksgiving | Thursday, November 24, 2022 |
Day After Thanksgiving* | Friday, November 25, 2022 |
Christmas Eve (Observed)* | Friday, December 23, 2022 |
Christmas Day (Observed)* | Monday, December 26, 2022 |
Australia Observed Holidays
Holiday | Date |
New Year’s Day | Monday, January 3, 2022 |
Australia Day | Wednesday, January 26, 2022 |
Adelaide Cup Day (South AU) | Monday, March 14, 2022 |
Labour Day | Monday, March 14, 2022 |
Good Friday | Friday, April 15, 2022 |
Easter Monday | Monday, April 18, 2022 |
ANZAC Day | Monday, April 25, 2022 |
Queen's Birthday | Monday, June 13, 2022 |
Juneteenth (Observed) | Monday, June 20, 20 |
Women’s Equality Day | Friday, August 26, 2022 |
Labour Day (South AU) | Monday, October 3, 2022 |
AFL Grand Final Friday | TBD (September) |
International Day for the Elimination of Violence Against Women | Friday, November 25, 2022 |
Christmas Eve (Observed) | Friday, December 23, 2022 |
Christmas Day (Observed)/Boxing Day | Monday, December 26, 2022 |
Christmas Day Holiday | Tuesday, December 27, 2022 |