If you have received a message that indicates you have been locked out due to too many failed log-in attempts, please see our User Lock-Out Article Here.
Changing or Updating a Password:
1. At the top of any Apricot page, hover over the arrow next to your name.
2. Select 'Change Password'.
You will be directed to the "Change Your Password" page where you can update your password.
Select 'Change Password' to save your changes.
NOTE: Apricot password requirements have changed as of Sept. 28, 2023. To enhance Apricot security, users are required to use passwords that adhere to the following security standards:
Password length: 12 characters minimum
At least 1 uppercase letter
At least 1 lowercase letter
At least 1 symbol
At least 1 number
The last 24 passwords cannot be reused
Passwords must be reset at least every 365 days
In cases where your Apricot instance has password security settings below our minimum requirements, they will be automatically overridden. To read more about this password update, please visit the following help article.
Forgot Your Password?
If you forget your password, you can have a new one emailed to you by selecting 'Forgot Password' on the main login page.
You will be directed to enter the email address associated with your Apricot login, and then a new password will be emailed to that address.
Once you have successfully logged in it is best practice to update your password through the user preferences as detailed above.
SSO Login
Administrators can require all of their standard users to login using SSO. To learn more about login options, click here.
If users encounter a "Log In Unsuccessful" error upon login, your Apricot organization may be configured to only allow users to login to Apricot using SSO.
